Contact Us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out for help with deposits, withdrawals, verification or game access. We respond promptly via live chat and email and can guide you through account updates, bonus questions or basic troubleshooting. Please have your account ID ready to speed up support and allow us to resolve your request faster. Check our FAQ for quick answers.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat and email for account questions and help) |
| General Enquiries | [email protected] (payments, billing, verification) |
| Affiliate Enquiries | [email protected] (partner inquiries and campaign support) |
| Phone | +1 312 547 2089 (call-back service available) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email assistance
Email is our preferred contact method for detailed requests, account issues, or when documents are needed. Please include a clear subject line, your account username, and up-to-date contact details to help us respond quickly. Attaching relevant documents and explaining the issue briefly will prevent delays and allow our team to resolve your request faster.
Submit your enquiry
Response Time
Our support team aims to respond promptly to all inquiries. Most questions are answered within one business day. Complex issues that require investigation, verification, or third-party input may take longer to resolve depending on their nature. We appreciate your patience and will update you by email or live chat as soon as we have more information.
Feedback
We'd love to hear your feedback, suggestions, or ideas to improve the site. Please tell us about any issues, feature requests, or ways we can make logging in, depositing, or finding games easier. Every message is read carefully by our team and used to refine the service and user experience. Your input helps shape future updates - thank you for taking a moment to share.